How safe is my personal information? Very! FIRE’s personal information policy is stronger than the whole team put together :) We will not share your data with anyone. We comply with all the policies mandated by the Government of India. You can read our privacy policy here
Can I stream the workouts on a TV screen? Off-course! TV, tab, phone, you can stream the workouts anywhere as long as you have an internet connection. For streaming the workouts on a TV, just use a connector to connect the TV to your laptop and you are sorted.
How much of my data will playing FIRE’s videos use? FIRE’s videos adapt to the speed of your internet connection and our technology is designed to optimize on your data usage.
How do I upgrade a subscription? Just go to my plan, and upgrade your subscription. You can select from 1 month, 3 month or 1 year subscription. In terms of value the 1 year subscription offers great value as you get almost a 50% off on the pricing, and tons of other member benefits.
Will I keep getting charged month on month? Nope, you just have to pay once.
Can I get a refund if I cancel my FIRE subscription in the middle? We don’t offer refunds or credits if you want to cancel your subscription in the middle, or for accidental purchases, medical conditions or any similar reason or event. We recommend that you do proper research before purchasing a FIRE subscription or consult us. You can read our terms and conditions here.
I am trying to sign up but my email id is already registered. What to do? Don’t worry, this means you already have a FIRE account. You can either login, or if you don’t remember your password, you can click on the forgot password option.
I forgot my password. How to reset it? Click on forgot password option and we will send you an email on how to reset your FIRE account password.
I didn’t receive the email to reset my password. What to do? Sometimes the emails might go in the spam or junk folder. We request you to check those folders, and mark the emails as not spam, so that they land in your inbox next time.
I can’t log in. What to do? Don’t worry either you don't have an account or you forgot your password. If you don't have an account, you can create it, and if you forgot your password you can reset it. If you still need more help you can write to us at hello@iamfire.in or whatsapp us at +919289040910.
I need more help. We are always happy to help. You can write to us at hello@iamfire.in or whatsapp us at +919289040910 and our team will reach out to you within 24 hours.